Delete your Sidewisp account and data

1. Request account and personal-data deletion

You can request deletion of your Sidewisp account and associated personal data without installing the app or signing in here. Email info@sidewisp.com with the subject “Sidewisp account and data deletion”. Sending an email starts a request; it does not automatically delete an account. No app installation or website sign-in is required. Для запроса напишите на указанную почту. Устанавливать приложение или входить на сайт не нужно.

Identify the Google or Apple sign-in email used with Sidewisp (including an Apple private relay address, if applicable). Send only the minimum information needed to locate your account. Never send passwords, verification codes, access tokens or agent credentials. We verify control of the account before any deletion; an email address alone is not authorization to delete someone else’s data.

You may also use the existing delete-account control in Sidewisp. Account closure revokes Sidewisp access; for erasure of remaining personal data, use the email request above. If you cannot sign in or no longer have the app, the email route remains available.

2. What deletion covers and what can remain

We review identity and profile data, sign-in sessions and device information, notification destinations and settings, and account connections and credentials. We explain which records have actually been erased. Closing access alone is not a guarantee of complete personal-data erasure.

Shared workspaces and other participants’ accounts, agents and data are not deleted just because you delete your account. Shared telemetry, diagnostics and task history may still contain information about you and need a separate, scoped review. Account lifecycle and workspace links, consent/security audit and store/reconciliation records can also remain under the current implementation. They are not automatically exempt from review. A deletion response must distinguish erased data from remaining specific records, their reason and expiry or explicit retention-ending condition. Unresolved scope is not confirmation that erasure is complete.

3. Retention and backups

Backup and archived copies can contain data removed from the active service. Protected (pinned) and historical copies do not all have an automatic expiry. We cannot currently guarantee when every such copy will disappear. A deletion request does not mean these copies have been cleared, and this page does not certify that restored copies have already been re-erased. Ask us which records remain, why they are retained and what expiry or retention-ending condition applies. We do not promise immediate deletion from all backups or service-provider systems.

4. Store subscriptions and confirmation

Deleting Sidewisp does not cancel Google Play or App Store subscriptions or delete records held by the store. Cancel subscriptions and request refunds through the originating store. We confirm the scope of a verified request and explain anything still retained. See the Privacy Policy for other privacy rights and contact information.